Privacy Policy: Your Data and How We Handle It

We value your privacy: This policy explains how we handle your data when you register or visit our website, https://www.kiz.co.zm, or use the products and services provided by Klapton Insurance Zambia Limited. It also covers personal information of individuals who apply to work at our company or whose information we process as part of our services to third parties. Please read this policy carefully to understand how we collect, use, protect, and handle your personal information in accordance with our website.

Purpose of this Policy: This policy explains how we collect and process your personal information, as well as your rights regarding the information we hold. It aims to help you make informed decisions when using our website, services, and when your personal information is processed by us. Please take a moment to read and understand it. Note that this policy applies only to the personal information obtained by us.

Who We Are and What We Do: Klapton Insurance Zambia Limited is a registered and regulated insurer in Zambia, offering insurance services to local and international clients.

What Personal Information We Collect: We may collect personal information during our business interactions, including your use of our website, inquiries or requests for information, engagement of our services, or as part of our relationship with our staff or clients. The collected information depends on the nature of the interaction and may include your name, job title, contact information, demographic information, preferences, interests, and other relevant details.

How We Use Your Personal Information: We use your personal information for various purposes, including verifying your identity, delivering our services, improving and developing new services, responding to your requests, resolving inquiries or disputes, complying with legal obligations, enforcing agreements, protecting rights and safety, recruitment purposes, and as permitted by law.

Sharing Your Personal Information: We may share personal information with third parties, including professional advisers, government or regulatory authorities, service providers, and contractors, as necessary to provide our services effectively. We ensure that these third parties process personal information appropriately and according to legal and regulatory obligations.

Confidentiality and Security: We are committed to keeping your personal information secure. We have implemented policies, rules, and technical measures to protect your information from unauthorized access, use, disclosure, modification, loss, or destruction. Our personnel and data processors are obligated to maintain confidentiality.

Accessing Your Information and Your Rights: You have the right to access, rectify, erase, or restrict the processing of your personal information in certain circumstances. You also have the right to object to processing and data portability. Please contact us if you would like to exercise any of these rights or if you have any questions regarding your personal information.