ABOUT US
ABOUT US
Klapton Insurance Zambia
Klapton Insurance Zambia Limited (KIZ), a Zambian insurance company provides insurance products in Zambia, the region and beyond. KIZ’s main business objective is to serve the end consumer with superior products and insurance service and to promote economic growth by providing insurance through appropriate experience, knowledge and technology.
Our business core activity lines are focused on SME business, Retail and Surety business. The business model hinges on brokers and direct underwriting to drive the business inflow of activities. KIZ will capitalise and build upon its existing sureties expertise to expand its business footprint both geographically and in the types of products that will be offered to the public.
Our values of Customer Centricity, Corporate Governance, Integrity, and Togetherness are engrained in our daily activities to make sure that we offer unparalleled services to the people we serve.
What's different about KIZ?
You are in safe hands in every situation. Find the insurance coverage that suits you. We can advise you: no charge, no obligation.
KIZ Digital
KIZ has developed a digital platform to enable online purchase of personal and SME insurance policies. Customers are looking for self-service from their financial service providers, and prefer companies that are easy to do business with.
KIZ aims to satisfy these needs in the insurance market by utilising technology based products and processes.
We strive to bring on board a fresh perspective to insurance by defining and undoing the myths around insurance service in Zambia.
- Review and understand the essence for each policy.
- Receive a full quotation in just a few minutes
- Make payments via: Credit Cards, Debit Cards, PayPal, and Mobile Payments.
- Receive your on-line e-policy.
- Make updates to your policy.
- Receive endorsements & notices and renewals.
- Make claim notifications and track the progress of your claim.
The digital platform is structured to enable online policies sales to cater to emerging insurance needs.
What Do We Stand For?
Our Values
Our values guide the way we do things to ensure we fulfil our vision, mission and objectives.
Customer centricity: We are committed to focusing on meeting the ever-changing customer needs
Integrity: We will be honest in our dealings and ensure accountability to all stakeholders
Corporate Governance: We will ensure that we are compliant with all applicable laws and regulations. We will maintain a strong board and independent committees covering all risk areas of the business.
Togetherness: We will collaborate with our stakeholders in the value chain beginning with our employees, insurers, customers, shareholders, the regulator and the public.
The Board
Dr Leonard Kalinde
Dr Leonard Nkole Kalinde is currently a Partner (Banking and Finance and Capital Markets) at Messrs Equitas Legal Practitioners. Among his many academic and professional qualifications holds a Bachelor of Laws (LLB) with Merit from the University of Zambia, a Master’s Degree in International Business Law (LLM) from the Washington College of Law of the American University and a Doctorate of Philosophy (PhD) in International Economic Law from the University of Kent. He is also an Advocate of the High Court for Zambia, a gazetted Public Prosecutor, a Chartered Arbitrator and a Certified Anti-Money Laundering Specialists (CAMS) with the Association of Certified Anti-Money Laundering Specialist.
Danny Joffe
Roseta Mwape-Chabala
Roseta is an Independent Consultant, currently consulting for the World Bank/IFC and other international organizations like the European Union.
Roseta holds an MSc in International Trade Policy and Trade Law from Lund University and a BA with Education from the University of Zambia.
Cynthia Simeza
A Chartered Insurer and seasoned professional with over 20 years’ insurance and risk management experience. She holds a Bachelor’s degree from the University of Zambia, holds postgraduate diplomas from the CII (UK) and has undergone executive education courses at the University of Cape Town (GSB).
Our Management Team
Cynthia Simeza
Chief Executive Officer & Managing Director
A Chartered Insurer and seasoned professional with over 20 years’ insurance and risk management experience. She holds a Bachelor’s degree from the University of Zambia, holds postgraduate diplomas from the CII (UK) and has undergone executive education courses at the University of Cape Town (GSB).
She is a Fellow of the Insurance Institute of Zambia, an Associate of the Chartered Insurance Institute (UK) and a member of the Institute of Directors Zambia.
Makungu Mulando
Chief Financial Officer
Makungu is a Chartered Accountant and Fellow of ACCA (UK), IODZ and ZICA. He is a holder of Master’s in Business Administration from MsM & ESAMI, ACCA(UK), and AAT Diploma (UK) and Stock and Investments Broking. He brings expertise in Financial and Management accounting, Anti-Money Laundering, Pension Fund Management, Asset-liability Matching and Corporate and Board governance.
Alex Ng'andu
Chief Underwriter
Alex Is a holder of a bachelors degree from the University of Zambia and Cert CII, he is seasoned under writer with over 10 years work experience which spans across Zambia. He has a solid background underwriting various complex risks and offers a whole encompassing view on underwriting as his work experience covers significant exposure to processing complex claims including dispute resolution and relationship management.
Mutinta Maswabi Chiseyeng’i
Senior Underwriting Manager
Mutinta is a Chartered Insurer (ACII) with more than 14 years of experience across diverse areas within the insurance industry. She holds a Master of Science in Insurance and Pension Management, along with an Advanced Diploma in Insurance (ACII) from the Chartered Insurance Institute (UK). She is also an Associate member of the Insurance Institute of Zambia.
Over the course of her career, Mutinta has built an extensive background in insurance operations, advancing from a sales executive role to senior management. Her expertise spans underwriting, reinsurance, claims management, customer relationship management, and risk management. Recognised for her strategic vision and leadership strengths, Mutinta is a dynamic force in the insurance sector, driving innovation and excellence.
