ABOUT US
ABOUT US
Klapton Insurance Zambia
Klapton Insurance Zambia Limited (KIZ), a Zambian insurance company provides insurance products in Zambia, the region and beyond. KIZ’s main business objective is to serve the end consumer with superior products and insurance service and to promote economic growth by providing insurance through appropriate experience, knowledge and technology.
Our business core activity lines are focused on SME business, Retail and Surety business. The business model hinges on brokers and direct underwriting to drive the business inflow of activities. KIZ will capitalise and build upon its existing sureties expertise to expand its business footprint both geographically and in the types of products that will be offered to the public.
Our values of Customer Centricity, Corporate Governance, Integrity, and Togetherness are engrained in our daily activities to make sure that we offer unparalleled services to the people we serve.
What's different about KIZ?
You are in safe hands in every situation. Find the insurance coverage that suits you. We can advise you: no charge, no obligation.
Digital
Insurance
We provide a nimble and convenient way of buying Insurance for both businesses & individuals.
Our online Insurance platform will allow you to purchase insurance at your convenience.
Financial
Capability
We have liquidity capacity that allows us to settle claims rapidly without having to wait for financing from reinsurers.
International
Brand
An international brand with an international standard.
Customer
Focused
We value our clients and put your interests at the centre of our business.
KIZ Digital
KIZ has developed a digital platform to enable online purchase of personal and SME insurance policies. Customers are looking for self-service from their financial service providers, and prefer companies that are easy to do business with.
KIZ aims to satisfy these needs in the insurance market by utilising technology based products and processes.
We strive to bring on board a fresh perspective to insurance by defining and undoing the myths around insurance service in Zambia.
- Review and understand the essence for each policy.
- Receive a full quotation in just a few minutes
- Make payments via: Credit Cards, Debit Cards, PayPal, and Mobile Payments.
- Receive your on-line e-policy.
- Make updates to your policy.
- Receive endorsements & notices and renewals.
- Make claim notifications and track the progress of your claim.
The digital platform is structured to enable online policies sales to cater to emerging insurance needs.
What Do We Stand For?
Our Vision
To provide our clients with superior insurance services.
Our Mission
To provide our clients with excellent insurance services through prudent underwriting of risks and offering of business-friendly solutions.
Our Values
Our values guide the way we do things to ensure we fulfil our vision, mission and objectives.
Customer centricity: We are committed to focusing on meeting the ever-changing customer needs
Integrity: We will be honest in our dealings and ensure accountability to all stakeholders
Corporate Governance: We will ensure that we are compliant with all applicable laws and regulations. We will maintain a strong board and independent committees covering all risk areas of the business.
Togetherness: We will collaborate with our stakeholders in the value chain beginning with our employees, insurers, customers, shareholders, the regulator and the public.
The Board
Dr Leonard Kalinde
Dr Leonard Nkole Kalinde is currently a Partner (Banking and Finance and Capital Markets) at Messrs Equitas Legal Practitioners. Among his many academic and professional qualifications holds a Bachelor of Laws (LLB) with Merit from the University of Zambia, a Master’s Degree in International Business Law (LLM) from the Washington College of Law of the American University and a Doctorate of Philosophy (PhD) in International Economic Law from the University of Kent. He is also an Advocate of the High Court for Zambia, a gazetted Public Prosecutor, a Chartered Arbitrator and a Certified Anti-Money Laundering Specialists (CAMS) with the Association of Certified Anti-Money Laundering Specialist.
Dr Kalinde, has over 25 years’ experience at the Zambian legal bar and specialises in the following fields: financial services law; anti-money laundering and terrorist financing law; corporate governance; insolvency and liquidation law; alternative dispute settlement; corporate compliance, risk management; and the law on derivatives; and the law on artificial intelligence.
Dr Kalinde joined the Bank of Zambia in 2001 as Legal Officer in the Bank Secretariat Department before rising to the positions of Senior Legal Officer, Assistant Bank Secretary in charge of litigation and finally Director of the Legal Services Department, which position was later renamed as General Counsel.
As General Counsel, Dr Kalinde was the Chief Legal Advisor to the Bank of Zambia and was responsible for the provision of comprehensive and centralized key in-house legal services to the Bank for all its operational and administrative matters.
He was the chairperson of the Bank of Zambia Legal Reform Committee and also served as the Chairperson of the SADC Committee of Central Bank Governors (CCBG) Legal Committee for six years. Dr Kalinde also previously served as a Lecturer in the School of Law at the University of Zambia and practiced law in a private practice.
Danny Joffe
Lungisani Zulu
A holder of a Master of Laws Degree ( LLM) in International Commercial Law from the Ivy League’ s Cornell University School of Law, New York and a Bachelor of Laws Degree ( LLB) from the University of Zambia (UNZA). He is an Advocate of the High Court of Judicature for Zambia with audience before all the superior Courts of Zambia
With over 10 years legal experience, Mr. Zulu served as Senior Legal Counsel of the Zambian Central Bank, where his duties included providing legal guidance to the Central Bank in the formulation and implemention of financial laws, policies, procedures and practices. Before joining the Central Bank, he worked as Associate Partner at Tembo Ngulube & Associates while serving as a lecturer at the University of Zambia.
Mr. Lungisani Zulu is currently the President of the Law Association of Zambia as well a member of the Listing Committee of the Lusaka Securities Exchange (LUSE) which is the country’ s premier capital market and also a dignified member of the Council of the Law Association of Zambia. Equally, Lungisani is also a Member of the Chartered Institute of Arbitrators UK, arbitrator and member of Institute of Directors Zambia.
Cynthia Simeza
A Chartered Insurer and seasoned professional with over 20 years’ insurance and risk management experience. She holds a Bachelor’s degree from the University of Zambia, holds postgraduate diplomas from the CII (UK) and has undergone executive education courses at the University of Cape Town (GSB).
She is a Fellow of the Insurance Institute of Zambia, an Associate of the Chartered Insurance Institute (UK) and a member of the Institute of Directors Zambia.
Makungu Mulando
Makungu is a Chartered Accountant and Fellow of ACCA (UK), IODZ and ZICA. He is a holder of Master’s in Business Administration from MsM & ESAMI, ACCA(UK), and AAT Diploma (UK) and Stock and Investments Broking.
He brings expertise in Financial and Management accounting, Anti-Money Laundering, Pension Fund Management, Asset-liability Matching and Corporate and Board governance.
His experience in the Insurance industry of over 30 years covers evaluating of internal control systems &procedures, preparation for external audits with the objective of highlighting shortcomings and implementing necessary recommendations. Resourceful in reviewing financial results; undertaking year-on-year and quarterly comparison of company performance both in terms of the top and bottom line.
Our Management Team
Cynthia Simeza
Chief Executive Officer & Managing Director
A Chartered Insurer and seasoned professional with over 20 years’ insurance and risk management experience. She holds a Bachelor’s degree from the University of Zambia, holds postgraduate diplomas from the CII (UK) and has undergone executive education courses at the University of Cape Town (GSB).
She is a Fellow of the Insurance Institute of Zambia, an Associate of the Chartered Insurance Institute (UK) and a member of the Institute of Directors Zambia.
Makungu Mulando
Chief Financial Officer
Makungu is a Chartered Accountant and Fellow of ACCA (UK), IODZ and ZICA. He is a holder of Master’s in Business Administration from MsM & ESAMI, ACCA(UK), and AAT Diploma (UK) and Stock and Investments Broking. He brings expertise in Financial and Management accounting, Anti-Money Laundering, Pension Fund Management, Asset-liability Matching and Corporate and Board governance.
His experience in the Insurance industry of over 30 years covers evaluating of internal control systems &procedures, preparation for external audits with the objective of highlighting shortcomings and implementing necessary recommendations. Resourceful in reviewing financial results; undertaking year-on-year and quarterly comparison of company performance both in terms of the top and bottom line.
Alex Ng'andu
Chief Underwriter
Alex Is a holder of a bachelors degree from the University of Zambia and Cert CII, he is seasoned under writer with over 10 years work experience which spans across Zambia. He has a solid background underwriting various complex risks and offers a whole encompassing view on underwriting as his work experience covers significant exposure to processing complex claims including dispute resolution and relationship management.
He is a champion of new business acquisitions and has 7 years branch management experience. His role in middle management has solidified Alex as a key individual in growth strategy, relationship management & claims handling expertise. His passion and commitment to the development of the Insurance market and active membership in the IIAZ & Chartered Insurance Institute positions him as an avid personality in the Zambian insurance market.
Francis Mulenga
Finance Manager
Francis is a chartered accountant with Msc. Professional Accountancy (UK) from University of London, a fellow of ACCA and ZICA, with a bachelor’s degree in Accountancy from the Copperbelt University.
He is a graduate of Business Management and Leadership from Gordon Institute of Business Science at University of Pretoria, with over 20 of years’ experience in professional accounting and Finance spanning in insurance, financial services, oil and gas, health services and fast moving consumer goods (FMCG).
Mutinta Maswabi Chiseyeng’i
Senior Underwriting Manager
Mutinta is a Chartered Insurer and an accomplished insurance professional with over 13 years’ experience, she began her insurance career as a sales executive and progressed to senior management over the years.
Mutinta has vast experience and knowledge in insurance underwriting, reinsurance, claims management, customer relationship management and risk management. Mutinta is a holder of the Advanced Diploma in Insurance (ACII) with the Chartered Insurance Institute – UK and a member of the Insurance Institute of Zambia.